Shipping policy
Last updated: August 2026
We deliver our own wood, on our own vehicles, across our local area. This page explains where we deliver, what it costs, and what to expect on the day.
1. Where we deliver
We deliver locally only, within our two delivery zones around Broughton and North Lincolnshire. We do not offer nationwide delivery and we do not send goods by courier.
Zone 1 — free delivery
DN15, DN16, DN17 1, DN17 2, DN17 3, DN18, DN19, DN20, DN21 3, DN21 4, DN38, DN39, LN7
Covering Scunthorpe, Brigg, Broughton, Scawby, Hibaldstow, Kirton-in-Lindsey, Messingham, Scotter, Winterton, Barton-upon-Humber, Barrow-upon-Humber, the Low Villages, Caistor and the villages around Gainsborough.
Zone 2 — £10, or free on orders over £200
DN9 1, DN17 4, DN31, DN32, DN33, DN34, DN35, DN36 4, DN37, DN40, DN41
Covering Grimsby, Cleethorpes, Immingham, North and South Killingholme, Humberston, Crowle, Belton and Epworth.
Place names are a guide. Your postcode decides your zone, and we apply the right charge automatically at checkout.
If your postcode is not listed, we cannot deliver to you as standard — but please call us before you write us off.
If you are just outside our zones, call us on 01652 658595. We are usually happy to work something out.
2. Delivery charges
We add the correct charge automatically at checkout based on your delivery address.
- Zone 1 — free delivery on every order
- Zone 2 — £10, or free on orders over £200
3. When we deliver
After you order, we will contact you to arrange a delivery day — unless you have already told us what suits you in your order notes.
We aim to deliver within 5 working days. Delivery times are estimates, not guarantees. If anything holds us up, we will let you know.
4. Getting to you
Where access allows, we will reverse as close to your storage point as we safely can. That is always our aim.
Please tell us in your order notes about anything that affects access: narrow lanes, low branches or cables, tight turns, gravel or soft ground, gated entrances, shared driveways or parking restrictions. The more we know beforehand, the closer we can usually get.
Our drivers decide on the day whether an approach is safe. We will not drive onto ground where we risk damaging the surface or getting stuck. If you ask us to drive onto a driveway, verge or lawn, we do so at your risk.
5. Kerbside deliveries
In a small number of cases the kerbside is the only viable drop-off point — usually where there is no driveway, or where the driveway is too narrow, too soft or too enclosed for our vehicle. Please bear this in mind when you order, and let us know in advance if you think it may apply to you.
6. Where we unload
For safety and insurance reasons, we offload and place all goods at the rear or side of the vehicle. We cannot carry wood through properties, into outbuildings or around to rear gardens unless you have agreed it with the driver first.
Please have your storage point clear and ready before we arrive.
7. Storing your wood
We moisture test all our kiln dried logs before they leave us. Once we have delivered, how the wood is stored is down to you — and it makes a real difference.
Store your wood under cover, off the ground, with air moving around it. We cannot take responsibility for logs left out in the rain or stored in damp conditions.
If you believe there was a problem with your wood at the point we delivered it, that is a different matter — please see our Refund Policy.
8. If we cannot deliver
If we cannot get to your property safely, or nobody is there to accept a delivery that needs someone present, we will contact you to arrange another day. We do not charge you for a second attempt.
9. Short, damaged or wrong deliveries
Check your delivery when it arrives. If anything is missing, damaged or not what you ordered, contact us straight away — ideally within 48 hours — and we will put it right at our cost. Full details are in our Refund Policy.
10. Contact us
Holmes Forestry Limited
Ermine Street, Broughton, Brigg, DN20 0AJ, United Kingdom
Email: info@holmesforestry.co.uk
Phone: 01652 658595
Mobile: 07831 168095
Company number: 09825490
VAT number: GB236770296